Technology

HughesNet’s Satellite Internet Is Getting Faster. Why That’s Good News for Rural Americans

HughesNet is bringing faster speeds to its satellite internet offerings — a potentially major upgrade for many Americans who rely on satellite internet based on where they live. 

This story is part of Crossing the Broadband Divide, CNET’s coverage of how the country is working toward making broadband access universal.

For many Americans, particularly those in remote rural areas, satellite internet is the only way to get online. Availability is pretty much the only advantage to satellite internet, but customers often have to settle for higher pricing, lower speeds, limited data allowances and high latency (that’s the communication delay between two points, in this case your home and the satellite, when sending and receiving data) compared to other connection types. It’s a situation commonly known as the digital divide.

HughesNet hopes to alleviate some of satellite’s shortcomings, however, announcing Tuesday its plans to introduce faster speed tiers that include more data. Pricing will still be relatively high, starting at $75 to $110 per month, but the faster speeds and increased data will make for a much better value than previous HughesNet plans. There’s also the potential for lower latency, low enough to support online gaming, thanks to HughesNet’s Fusion technology, which combines satellite internet with low-latency fixed wireless connections.

The new service is set to launch Dec. 26 and is made possible by the launch of the Jupiter 3, a bus-sized geostationary satellite, earlier this year. It offers up to four times the download speed than previous standard HughesNet plans — a jump from 25 megabits per second to 100Mbps. Upload speeds will see a less impressive spike, rising from 3Mbps to 5Mbps. Data allowances, meanwhile, will increase from between 15GB and 100GB per month to between 100GB and 200GB.

The new offerings won’t have anyone switching from their fiber-optic connection or cable internet service. But they could make quite a difference in rural internet quality and capabilities for people who are beyond the reach of cable and fiber service. The faster speeds give rural residents the potential to do more with their internet, such as connecting more devices or streaming TV in a higher picture quality with less buffering, and the increased data means they can do more online before hitting a data cap.

HughesNet has a great track record when it comes to actually delivering its advertised speeds, earning praise from CNET as the best satellite ISP for reliable speeds. That’s an encouraging sign that it will also deliver on the new, faster speed tiers. Here’s a look at those plans:

New HughesNet plans and pricing

Plan Starting monthly Max download speeds Max upload speeds Priority data Equipment fee
Select $75 50Mbps 5Mbps 100GB $15 monthly or $300 purchase fee
Elite $90 100Mbps 5Mbps 200GB $15 monthly or $300 purchase fee
Fusion $110 100Mbps 5Mbps 200GB $20 monthly or $450 purchase fee

Source: Hughes Network Systems.

Elite and Fusion advertise the same speeds and data, so why the difference in price?

Select and Elite plans use a satellite-only connection. The lengthy time it takes your modem to communicate with the satellite (latency) can affect browsing, streaming and video conferencing while online gaming is virtually impossible.

HughesNet’s Fusion plan, on the other hand, communicates with local fixed wireless towers, creating a satellite/fixed wireless hybrid service. Max speeds and data are the same, but latency is lower, supposedly low enough to support online gaming.

The main advantage to Fusion, then, and why it costs a bit more, is that the technology shortens the distance your data has to travel, resulting in a better experience in many applications while also making online gaming possible. 

A speed boost where it counts

The upload speed jump from 3Mbps to 5Mbps isn’t particularly impressive, but it’s worth noting that the typical household makes far more use of download speeds compared to uploads. 

Download speeds determine how fast you can download data, such as pulling up a review of the latest iPhone, browsing social media or streaming TV and music. Upload speeds come into play when sending information to the internet, like posting to social media or hopping on a video call (though both activities often require upload speeds of less than 3Mbps).

So, it makes sense that download speeds would get a bigger boost while upload speeds remain relatively unchanged. That’s what we use the internet for the most, so the increase from 25Mbps to 50Mbps or 100Mbps is a welcome improvement. 

Again, 100Mbps isn’t remarkably fast, especially compared to the new wave of multi-gigabit plans that offer speeds up to 10,000Mbps and higher, but someone wise once noted that speed is relative. For those in rural areas who have had to endure painfully slow DSL speeds or satellite speeds that barely qualify as “broadband” (that’s speeds of at least 25Mbps down, 3Mbps up), 100Mbps could unlock new ways to use their connection.

An upgrade from 25Mbps to 100Mbps could mean the difference between streaming in standard definition or in HD, and possibly 4K, picture quality. Faster speeds will also allow you to add more smart devices to your network, such as streaming sticks, security cameras or a new Alexa speaker, without compromising the connection quality of other devices.

Faster speeds demand more data

Let’s say you put those new speeds to the test and switch the Netflix streaming quality from standard to high definition. Your stream just went from using about 1GB of data per hour to 3GB. In acknowledgment of the greater data need that comes with faster speed, HughesNet will also increase its monthly priority data allowances to help accommodate new and increased internet activity the faster speeds will allow for. 

The HughesNet plans will offer 100GB or 200GB of data to use each month, compared to the 15GB to 100GB limit of current plans. That’s a good chunk of data, but many households are likely to reach and surpass that limit, with an average monthly use of around 587GB.

Exceeding your priority data allowance won’t result in added fees — HughesNet plans have been and still are unlimited — but using standard, unlimited data may come with slower speeds for the remainder of your billing cycle. If you can’t handle the slowed speeds, additional data “tokens” can be purchased in blocks of 2GB to 50GB for $3 to $50, and HughesNet includes 50GB of Bonus Zone data to use between the hours of 2 a.m. and 8 a.m. each month. 

New internet in time for the new year

HughesNet is set to introduce the new plans on Dec. 26. Available speeds will vary by location, as will access to HughesNet’s Fusion service. Existing HughesNet customers may be eligible to upgrade their plan, but the change in service will come with a new 12-month contract, or fulfillment of the current term agreement, whichever is longer.

See our full HughesNet review to learn more about HughesNet home internet and check availability in your area. You can also use our serviceability check tool further up the page to discover plans and providers, including HughesNet, that are available near you.

Source: CNET

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